🚀 Dutch Customer Support Specialist – Finance sector
🚀 Dutch Customer Support Specialist – Finance sector
- 5 Vacancy
- 233 Views
Employee type
Full TimePosition
Entry Level
Offer Salary
Attractive
For Freelance
No
Application deadline
Aug 31, 2026
Job Description
Ready to take your career international while working with a global fintech leader? We’re looking for native Dutch speakers to join an exciting Digital Wallet Project in Lisbon — with the opportunity to work from home after training!
🏡 Work from home after just 1 month of training
🌍 International fintech experience in Lisbon
🗓 Monday–Friday schedule with weekends off
💼 What You’ll Be Doing
Join a dynamic Finance & Customer Support team supporting a globally recognized online payments platform. Your day-to-day will include:
- Handling inbound & outbound customer interactions (calls + written channels)
- Supporting customers with account funding & transactions
- Negotiating payments and securing promise-to-pay agreements Investigating and resolving account & collections inquiries
- Educating customers on products, account history & protection policies
- Supporting vulnerable customers with care and professionalism
- Managing insolvency-related cases
- Updating internal systems with accurate notes
- Coordinating with internal teams when needed
🌍 Work Setup & Schedule
- 📍 Location: Lisbon (Portugal)
- 🏢 Training: 1 month on-site
- 🏡 Work From Home after training
- 🗓 Schedule: Monday–Friday, 08:00–17:00
- 🌴 Weekends Off (Saturday & Sunday)
- 📄 6-month contract
💰 Salary & Benefits
- 💵 Base salary: €1,100 x14 months/year
- ➕ Complexity bonus: €80 x11 months/year
- 🍽 Meal allowance: €7.63 per working day
- 🌍 International experience in a global fintech company
- 🏡 Remote work model after training
🧠 What We’re Looking For
- 🇳🇱 Dutch (C2 / Native level)
- 🇬🇧 English (B2 level or higher)
- Experience in customer service, retail, hospitality, or call center (1–2 years preferred)
- Strong communication & negotiation skills
- Comfortable handling sensitive financial conversations
- Able to multitask across systems in a fast-paced environment Independent and disciplined working from home
✨ Why This Role Stands Out
This isn’t just another support job — it’s your chance to: Build experience in the fast-growing fintech industry!
📩 Interested?
If you're a Dutch speaker ready for a new challenge in Lisbon (with remote flexibility), apply now and let’s talk! Send you CV to: [email protected]
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Job Overview
-
Location
Lisbon, Portugal
-
Offered Salary
Attractive
-
Qualification
Entry Level
-
Functional Area
Customer Support
-
Industry
Accounting / Finance , Tele-communications -
Date Posted
3 weeks ago
-
Apply Before
Aug 31, 2026