IT Support
IT Support
- 3 Stelle(n)
- 8 Ansichten
Gehalt anbieten
Upto 170.00€ /täglich
For Freelance
Ja
Arbeitsbeschreibung
BCIC Swiss GmbH | Best Connect International Company is looking for a full-time on-site " IT Support Specialist " in Germany .
IT Support Specialist
📍 Location: Mannheim, Germany
💼 Type: Full-time (On-site)
⏰ Working Hours: 8 hours per day
About the Role
BCIC Swiss GmbH | Best Connect International Company is hiring a dedicated IT Support Specialist for our on-site operations in Mannheim, Germany.
This role involves providing first and second-level IT support, maintaining hardware and software systems, and ensuring smooth day-to-day technical operations.
Key Responsibilities
Provide first- or second-level contact and problem resolution for user issues.
Collaborate with third-party vendors to resolve complex AV or hardware problems.
Communicate effectively on issue status and resolution timelines.
Maintain accurate and up-to-date ticket logs for all incidents.
Install, upgrade, support, and troubleshoot Windows OS, Mac OS, Microsoft Office, and Cisco Jabber.
Handle installation, upgrades, and troubleshooting for printers and computer hardware.
Perform regular preventive maintenance on desktops, laptops, and printers.
Conduct remedial repairs on authorized peripheral equipment.
Use diagnostic tools to resolve network connectivity and hardware/software issues.
Work collaboratively in a project-based environment requiring flexibility and teamwork.
Perform other related duties as assigned.
Requirements
Must hold a valid work permit in Germany.
Several years of professional experience in IT support.
Proficiency in English and German (minimum B2 level).
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Jobübersicht
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Standort
Mannheim, Mannheim, Baden-Württemberg, Deutschland
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Angebotenes Gehalt
Upto 170.00€ /täglich
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Datum der Veröffentlichung
vor 22 Stunden