CCS

We are seeking Part-Time In-House Counsellors to support our Employee Assistance Program (EAP) services. This role combines the delivery of clinical counselling with first-response support for inbound assistance calls.

Counsellors will work approximately 20 hours per week (around 80 hours per month). Responsibilities include EAP intake, participation in a duty roster covering days, evenings, nights, and weekends (pre-scheduled or rotating), as well as conducting counselling sessions. The exact distribution of time between responsibilities will be mutually agreed.

In this role, you will conduct initial assessments, provide short-term solution-focused counselling, and develop tailored support plans for beneficiaries. Working within a multidisciplinary team, you will support individuals facing personal or professional challenges.

Key Responsibilities

• Deliver short-term counselling to EAP beneficiaries

• Conduct needs assessments and provide solution-focused support

• Respond to inbound assistance calls and offer immediate guidance

• Provide brief telephonic counselling and emotional support when appropriate

• Develop support plans and refer beneficiaries to specialized services when needed

• Maintain accurate and confidential documentation in the internal case management system

Qualifications

• Bachelor’s and Master’s degree in Psychology, Social Work, Counselling, or a related field

• Experience in mental health counselling, social services, or similar environments

• Experience in crisis or short-term counselling is an advantage

• Telephone or online counselling experience is a plus

Language Requirements

• Professional working proficiency in Norwegian or Danish

• Professional working proficiency in English

Position Details
Part-time role: ~20 hours per week / ~80 hours per month, including rotational first-responder coverage.