German Content Moderator/Customer Service
German Content Moderator/Customer Service
- 5 Vacancy
- 49 Views
Experience
No experience
Employee type
Full TimePosition
Entry Level
Offer Salary
Competitive
For Freelance
No
Application deadline
Oct 30, 2025
Job Description
Content Moderator – German Speaking Hybrid Work in Malta €Fantastic Salary+ Bonus + Relocation Allowance ++ Career! Join a vibrant and diverse team at our Malta office and help create a safer digital space for users across the globe.
Content Moderator – German Speaking
Hybrid Work in Malta
€Fantastic Salary+ Bonus + Relocation Allowance ++ Career!
Join a vibrant and diverse team at our Malta office and help create a safer digital space for users across the globe.
Our client, a rapidly growing Swedish tech company, provides cutting-edge content moderation services and tools to some of the world’s leading online marketplaces. With offices in seven international locations and a multicultural workforce speaking 17 languages, they are leaders in combining automation and human insight to keep online platforms safe and reliable.
About the Role
We are seeking a German-speaking Content Moderator to support our moderation operations in Malta. You'll play a vital role in ensuring online content aligns with platform guidelines and contribute to a positive user experience.
Key Responsibilities
- Review user-generated content (e.g., advertisements) in both German and English to ensure compliance with community standards.
- Respond to user inquiries via email with professionalism and empathy.
- Provide customer support across various marketplace-related topics.
- Attend ongoing training to stay informed on guidelines, trends, and moderation best practices.
- Collaborate with team members to maintain service quality.
- Share insights with management about recurring user concerns and suggest improvements.
- Propose updates to publication policies for a better user experience.
- Follow internal processes and uphold company values.
- Make informed moderation decisions in line with policies.
No prior experience is required – full training is provided!
Ideal Candidate
- Fluent in German with a good command of English.
- Quick-thinking, adaptable, and reliable in a fast-paced setting.
- Attentive to detail with strong observational skills.
- Caring and motivated to help maintain a safe online environment.
- Interested in online marketplaces, digital platforms, or emerging technologies (a plus, not required).
- Prior experience in moderation or customer service is a bonus, but not essential.
What We Offer
Competitive Salary & Benefits
- Gross monthly salary of €1,725.34 (€1,450 net)
- Biannual performance-based bonuses
- Monthly work-from-home allowance
- Private health insurance, including vision and mental health support
- Discounts at gyms, shops, and local taxis
- Free daily transport to the office from select Malta locations
- Discounted gym membership
Relocation Support (for international applicants)
- Up to €200 flight allowance
- 1–3 weeks of free accommodation on arrival
- Full relocation support from our friendly HR team
Flexible Working
- Hybrid model: work from home or at our Qormi, Malta office
- Late shifts and weekends can be fully remote (latest shift ends at midnight)
Career Progression
- Clear paths to management and specialist roles
- Regular training and feedback
- "Refer a Friend" bonus program
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Job Overview
-
Experience
No experience
-
Location
26 Sherbourne Drive, Qormi, Malta
-
Offered Salary
Competitive
-
Qualification
Entry Level
-
Functional Area
Customer Support
-
Date Posted
2 days ago
-
Apply Before
Oct 30, 2025